Purchase Inquiries
We have collected and organized some frequently asked questions, along with our answers.

Purchase Inquiries

Return and refund method

Purchased products shall be returned according to the return policies of the store where the purchase was made.

Product inquiry

  1. Product inquiry division
    Customer satisfaction center
    080-313-0001
    (Business hours: Weekdays 09:00~18:00, Lunchtime 12:00-13:00 / except for Saturdays, Sundays, public holidays)

Purchasing method

  1. Online purchase
    1688-2423
    Weekdays 09:00~18:00 [Lunchtime 12:00-13:00 / except for Saturdays, Sundays, public holidays]
  2. Retail store, TV home shopping purchase method guide
    080-313-0001
    Weekdays 09:00~18:00 [Lunchtime 12:00-13:00 / except for Saturdays, Sundays, public holidays]
Go to CCM

What is CCM (Consumer Centered Management)?

The consumer centered system evaluates and certifies that all the activities carried out by a given company are done so from the consumer’s perspective. It is developed with consumers as the focus, and its related management activities are being continuously improved.