Quality Control Policy
HLscience complies with strict quality inspection standards.
- Quality policy
- Quality assurance activities
- Quality improvement measures per field
- Partner company quality management
- Quality service
HLscience’s ultimate goal is customer satisfaction
Our corporate philosophy is to deliver safe products to our customers
To create value that moves our customers’ hearts
We promise to provide safe and accurate quality services.
Quality assurance activities
Quality assurance uses strict inspection standards
to thoroughly inspect related regulations and specifications
We remove potential defective products by also using quality evaluation tools.
Quality assurance performs inspections and tests to evaluate the planned quality.
We are strictly managing our in-house quality control activities to raise our quality, and we are maintaining the safety, functionality, and satisfaction of our products through highly reliable in-house and third party tests.
Quality assurance continuously engages in improvement activities to achieve ever higher levels of quality based on various evaluation results through various inspections. We handle a wide range of data by using a tracing system to prepare for accidents as well as various types of programs to enhance our credibility.
Quality assurance’s top priority is to manage the quality control of raw materials supply to remove potential quality hazards at their source. We only select companies whose own quality systems measure up to our own to secure safety in quality, starting right from the initial stages.
Our suppliers’ quality standards are evaluated according to HLscience’s quality system to ensure that they are managed thoroughly.
Quality improvement measures per field
Partner company quality management
All companies selected as partner companies are maintaining their quality systems and constantly improving their production processes to meet the standards of our quality control system.
We provide on-site guidance if necessary according to our company visitation program. In addition, we also control quality and take corrective measures to quickly respond if a problem arises in the quality of a product.
Our quality control operates a range of programs that can improve the quality of our products through various quality information.
Quality information received from CS, customer service center, and DM are statistically analyzed every month to create quality indices for each product, based on which quality improvement activities are planned.
Quality information is divided into dissatisfaction information, product defect, design dissatisfaction, and others. These are examined from various aspects to analyze the demands of our customers.
We are also tracing and monitoring the quality satisfaction of improved products. This monitoring motivates us to continue our improvement activities by evaluating whether the improved products have satisfied the demands of customers.
Furthermore, we are raising our quality standards by evaluating the desires of our customers, and we provide specialized and reliable information that can quickly respond to our customers’ demands.